Triggered Email Basic Program

Shoppers who leave your website without making a purchase will be sent the right messages to drive them back to make a sale. And shoppers who sign-up for email will promptly receive a Welcome email. (Combine Welcome emails with our Customer Acquisition lightboxes to maximize new customers)

  • Abandoned Cart Emails
  • Abandoned Checkout Emails
  • Abandoned Product Emails
  • Abandoned Category Emails
  • Abandoned Search Emails
  • Welcome Emails

Triggered Email+ Program

Get all the benefits of the Triggered Email Basic program plus triggers generated by changes in your product catalog correlated with each shopper’s interests.  Additionally, you can trigger email that keeps shoppers engaged after a purchase is made, and email that keeps shoppers in your loyalty program loyal.

  • Now on Sale Emails
  • New Arrivals Emails
  • Back in Stock Emails
  • Inventory Low Emails
  • Post Purchase Emails
  • Loyalty Program Emails

Triggered Email Premium Program

Get all the benefits of the Triggered Email Basic and Email+ Programs for shoppers who visit your website, plus use 4Cite’s proprietary Send-Time Perfection™ with Shopping Elsewhere Triggers™ to re-activate customers who aren’t engaging with your brand.

Unique to 4Cite, this technology triggers email to inactive customers in real-time when they are shopping with another retailer. Reaching them when they are in shopping mode drastically increases open rates, getting those inactive customers re-engaged.

Sent Time Perfection™ & Shopping Elsewhere Technology

  1. Consumer is online and shopping
  2. Consumer opens pixeled email from another retailer
  3. Consumer Insights & Interaction Hub™ is alerted – customer is online and shopping
  4. Customer is sent your email offer – all in real-time

Add to any plan

  • LiveContent™: Use a shopper’s past and current interests, combined with browse and purchase data from other shoppers with similar interests, to display real-time product recommendations and offers unique to each customer.
  • Transactional Emails: Let 4Cite manage all your transactional emails, either in your standard format or by adding LiveContent to bring in additional sales.

Triggered Email Case Studies


“After testing the two cart abandonment programs against each other, it was clear that we would target more contacts and bring in more revenue with 4Cite. The test was such a success that we decided to try 4Cite’s triggered lightboxes.”

read case study
Kaylie Bruno, Email Marketing
Specialist Annie Selke

“Thanks to 4Cite’s targeted emails, Boden has realized an 81% lift in its abandon cart program and its triggered emails now account for 30% of the Boden overall email program revenue. That number stood at 13% before 4Cite and Boden teamed up…”

read case study
Shanie Cunningham
Head US Marketing Boden